SDM Hospital
A production healthcare platform for SDM Hospital covering public-facing appointment booking across 10 medical specialties, an admin CMS for managing doctors and schedules, and automated WhatsApp/email patient communication.
Medical Specialties
10
Medical Specialties
10
Doctors Onboarded
27
Automated Reminders
24/7
The Challenge
Fragile Legacy Systems
The hospital needed a public booking experience patients could trust, plus a single operational view for staff to manage doctors, schedules, and appointments without juggling spreadsheets or phone-only booking.
- 1
No self-service way for patients to book across multiple specialties online.
- 2
Appointment reminders and follow-ups handled manually, risking no-shows.
- 3
No central admin view of doctor schedules, availability, or booking load.
The Solution
Quantum Engineering
We built a Next.js patient-facing site backed by a NestJS API and PostgreSQL, with a role-based admin dashboard and a WhatsApp/email automation layer for the full appointment lifecycle.
- ✓
Multi-step booking flow with live slot availability per doctor.
- ✓
Automated WhatsApp booking confirmations, 24h/2h reminders, and review requests via a background job queue.
- ✓
Admin CMS for doctors, specialties, and appointment status, with JWT-based role access control.
What We Built
Core Features
Multi-Step Booking
Patients pick a specialty, doctor, and live-computed time slot in one guided flow.
Doctor & Category CMS
Admin dashboard for managing doctors, specialties, and working hours.
WhatsApp Automation
Booking confirmations, reminders, and follow-ups sent automatically via a background job queue.
Operational Analytics
Busiest doctors, monthly appointment trends, and status breakdowns for hospital staff.
Role-Based Access
JWT authentication with admin/staff roles guarding write access to clinical data.
Self-Hosted Deployment
Dockerized deployment on a dedicated VPS with automatic HTTPS, independent of shared hosting limits.
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